Certified road freight dispatcher (including TMS use)

Start: Wed 27 January 2027

Certified Road Freight Dispatcher (including TMS use)

Become a key link in the logistics chain and master transport planning. This practical 10-week course teaches you to plan efficiently, control costs and gain hands-on experience in a real TMS system.

Q&A (one-to-one)

e-Transport - Green Road Transport

This learning module provides a thorough, up-to-date overview of making road transport more sustainable and integrating green logistics throughout the supply chain. The course covers strategic and operational measures for a greener fleet, from route optimisation, load factors and modal shift to practical vehicle technologies, current Euro standards, Low Emission Zones (LEZ) and eco-driving. A separate, essential chapter explores the impact of the Corporate Sustainability Reporting Directive (CSRD) on transport and logistics, analysing sustainability performance and reporting obligations at four operational and strategic levels: internal, local, regional and global. Participants learn how environmental investments can support regulatory compliance, strengthen competitive advantage and reduce costs.

e-Transport - Specialised forms of road transport

The Specialised Forms of Road Transport module provides a thorough, practical overview of the main specialised transport areas within logistics. Participants explore the essential legislation, operating requirements and specific equipment involved in transporting dangerous goods (ADR), temperature-controlled goods (ATP), abnormal loads, waste and live animals. The module also addresses current challenges in urban distribution, last-mile logistics and e-commerce deliveries. It provides an ideal foundation for current and future transport planners and logistics staff to recognise and efficiently plan for the risks, required documentation and special requirements associated with these forms of transport.

e-Transport - Transport files, TMS & Trip planning

The Transport Files & TMS module explores the complete life cycle of a transport assignment, from transport agreements and file preparation to the operational functions of Transport Management Systems, including file management, fleet management and post-transaction administration, and the use of network-planning tools such as Gantt charts. The Trip Planning module focuses on effective use of public and private infrastructure, analysing shipment volumes through drop-size analysis, and applying planning techniques to one-to-one, one-to-many and many-to-many transport problems using manual methods, automatic route planners and digital planning boards.

e-Transport - Road transport costing & transport procurement

The Road Transport Costing module provides a thorough understanding of the complete cost structure of road transport. Participants learn how vehicle costs are built from fixed time-related costs, such as depreciation, insurance and driver allowances, and variable distance-related costs, such as fuel, tyre wear and tolls. Practical methods cover accurate calculation of chargeable distances, operating times and volumetric charging measures such as loading metres, and how to use them in concrete quotation approaches. The Transport Procurement module explores strategic and tactical outsourcing decisions. Participants examine the development of logistics services from 1PL to 4PL, the make-or-buy decision and preparation of a robust procurement plan. The entire tendering process is covered, from thorough internal and external analysis and Service Level Agreements (SLAs) to KPI-based management and objective supplier evaluation.

e-Transport - Loading/unloading techniques & load securing (road transport)

This practical course provides a thorough grounding in the technical, operational and legal aspects of road freight transport. You will learn to organise transport safely and efficiently, from using advanced loading and unloading equipment to packing, stowing and securing goods correctly. You will also gain a clear understanding of the relevant legislation, liability and preventive action plans to avoid damage, fines and accidents.

e-Transport - Driving & rest periods in road transport

This e-learning module provides an up-to-date overview of legislation on driving and rest periods, including Regulation (EC) No 561/2006, AETR and the Mobility Package. You will learn about its scope, exceptions and the obligations of transport operators and drivers. The module also covers practical use of the smart tachograph and other tachograph types, the four basic symbols, ferry and rail transport rules, retention periods and inspection procedures.

e-Transport - Road transport documents & permits + CMR & TIR conventions

The Road Transport Documents and Permits module covers all mandatory driver and on-board documents, transport licences, cargo documents and certificates for road transport. The CMR & TIR Conventions module focuses on international road-transport conventions, the liability of the parties involved and the use of the paper and electronic CMR consignment note. It also explains how the TIR carnet and customs seals work, and the transition to e-TIR for cross-border transit transport.

e-Transport - Vehicle types & legal aspects (road transport)

The Types of Road Transport Vehicles module provides a thorough overview of vehicle types, configurations and their specific uses in professional freight transport. Participants learn to distinguish between rigid trucks, towed equipment and complex combinations such as longer and heavier vehicles (LZVs/Ecocombis). The Legal Aspects of Road Transport module focuses on the regulatory framework essential to safe, compliant transport operations. It covers statutory maximum dimensions and masses (MTM), axle-load and load-distribution standards, preparing correct load plans using the LIFO principle, and preventing overloading and the associated penalties.

e-Transport - The life cycle of a shipment

This e-learning module provides an in-depth, practical analysis of the entire life cycle of a shipment, from the initial commercial agreement to final administrative closure and quality review. Participants discover how physical, administrative and data flows come together in a structured process of ten chronological steps, taking account of five crucial transport dimensions: distance, time, cost, risk and information. The course covers the selection and classification of cargo, packaging and load units such as pallets and containers, the choice of the best transport mode, and collaboration with logistics partners. It also explores transport documentation, port and customs-clearance procedures such as PN/TS and Certified Pick up, current tracking technologies including IoT, RFID and Blockchain, and effective KPIs and vendor-rating systems for continuous process optimisation.

e-Transport - Incoterms 2020 & transport insurance

This e-learning module explores how Incoterms 2020 and transport insurance work together to manage logistics and financial risks in international trade. It explains how Incoterms allocate tasks and costs, define the critical point at which risk transfers between buyer and seller, and affect the logistics chain directly. The module also covers the essentials of transport insurance, from the difference between limited carrier liability under international conventions such as CMR and Hague-Visby and all-risks cargo insurance, to handling claims correctly, general average and selecting the right policy type for your organisation.

e-Transport - Introduction to distribution & transport - The five dimensions of transport

The Introduction to Distribution and Transport and The Five Dimensions of Transport modules provide a strong foundation for managing freight transport in the logistics chain. The first module covers how transport routes develop, distribution channels such as e-commerce, and the choice between in-house operations and outsourcing (1PL to 5PL). The second focuses on managing shipments in practice through five core dimensions: distance, speed, risk, cost and information. Together, they provide a complete guide to establishing and optimising an efficient transport network.

Certified road freight dispatcher (including TMS use)

What will you learn?