Customs & excise

This master class provides full insight into the role of stocks and the various methods for ordering products or managing production. We look for the optimal balance between customer service and cost of stock.


The Customs and Excise Masterclass will give you an insight into the different basic rules for the trade of goods between the European Union and non-European countries. You will learn who the parties involved are, what the basic concepts of customs regulations are and how a warehouse can play a role as a means of passing on correct information to customs.

This training course is ideal for employees of companies who are directly or indirectly confronted with customs activities and who would like to have more insight into this.

These topics are covered in the customs and excise training:

  • Basic concepts of customs regulations
  • Parties involved
  • Customs warehouse
  • Second line control
  • AEO practice and implementation
  • Exit confirmation
  • Control tower
  • Digitalisation

After this training you will have the knowledge needed for:

  • applying the legislative framework to avoid fines
  • understanding the role of each party involved in the customs field, so the right partners can be selected
  • exploring potential customs destinations and regulations
  • calculating customs shipment value upon import, including import duties, excise duties and import VAT
  • understanding the importance of article nomenclature and rules of origin
  • managing (digital and part-paper) information flows
  • understanding the usefulness of an AEO - Authorised Economic Operator. This statute entails important advantages, such as shorter lead times and more simplified administrative obligations

Target group and Organisation

This training is ideal for employees of companies who are directly or indirectly confronted with customs activities and want to have more insight into this. We are thinking here of administrative employees, import and export employees, warehouse managers, transport managers, planners, purchasing department employees, supply chain managers and their employees.......

Consultants, software specialists, trainers, accountants who need a practical insight into stock management will also find what they are looking for here.

During the e-learning you will have the time to get acquainted with the concepts that will be discussed in the workshop and to discuss and practice these in advance. In addition, a forum will also be made available. This will be the 'place' for questions and discussions with fellow students and the teacher. In this way the group dynamics will be strengthened both online and offline.

The 5 digital workshops or the 3 physical workshops are organised at fixed times and both the instructor and all students take part. The workshops serve to provide further clarification of the theory and to make more complex exercises aimed at its practical application. Experiences are also exchanged between the course members. Active participation and dialogue between lecturers and course members is always central to the workshops.


The training with digital workshops costs € 1950 excluding VAT.

The training with physical workshops costs € 2350 excl. VAT.

You will receive a high-quality programme and access to the e-learning platform with theory, exercises and a digital discussion group where you can communicate with teachers and fellow students!

Subsidy opportunities

Programme 5 digital workshops

  • Support: Preparatory digital support for the participant
  • Workshop 1: Kick off + customs policy & first insight into formalities
  • E-learning: Parties involved and their responsibilities
  • Workshop 2: Introduction to the 3 key points commodity code, value, origin
  • E-learning: Commodity code electronic notification, globalisation and customs warehousing
  • Workshop 3: Customs value calculation + role of the warehouse for correct information and administration
  • E-learning: Origin of goods and impact
  • Workshop 4: Single document correctly completed practice of AEO and introduction + certification + control
  • E-learning: Exit confirmation, AEO message flow and digitization, software for customs administration
  • Workshop 5: Roadmap + AEO warehouse, control tower + trends

After the training, the Zelco learning platform will remain available free of charge for another 6 months so that you can read everything again!

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