Basic Supply Chain Management
In a rapidly changing global market, a streamlined supply chain makes the difference between standing still and gaining a competitive advantage.
The Basic Supply Chain Management course explores the foundations of integrated supply chain management in depth. You will learn how to align inventory, transport, production and customer service seamlessly without letting costs spiral. Whether you want to optimise processes or expand your career opportunities in logistics, this practical course gives you the knowledge and tools to make an immediate impact. Enrol today and become the connecting link in your supply chain!

๐ What will you learn?
- Basic terminology & supply chain insight: Understand the core concepts of logistics and supply chain management, how logistics chains work, and the difference between upstream and downstream activities.
- Customer service & cost efficiency: Identify customer requirements (service levels), apply customer segmentation through product-market combinations, and formulate and optimise Total Logistic Cost.
- Logistics control & operating models: Determine the right customer order decoupling point (MTS, ATO, MTO, ETO) and apply Push & Pull strategies.
- Internal & external collaboration: Understand the dynamics and interaction between logistics and departments such as purchasing, production, marketing, sales and quality assurance.
- Measuring supply chain performance (KPIs): Set up effective dashboards with SMART KPIs and work with the core processes of the SCOR model.
- Future trends & innovation: Understand the impact of digital transformation, robotics, e-commerce, omnichannel logistics and sustainability on tomorrow's supply chain.
Who is this for?
๐จโ๐ผ๐ฉโ๐ผ Professionals
- Logistics & operations staff: Administrative staff, planners, inventory managers, warehouse supervisors and customer-service staff who want to support their practical experience with a broad, holistic view of supply chain management.
- Purchasing & production staff: Professionals who work with logistics daily and want to understand how their decisions affect the rest of the supply chain.
- New entrants & career movers: Young professionals or managers moving from another department, such as sales, IT or quality, who need a thorough foundation in supply chain management quickly.

๐ Still studying?
Start bridging the gap between theory and practice now!
- Bachelor's & master's students:
- Business Management / Logistics & Supply Chain: Reinforce theoretical subjects with immediately applicable practical knowledge and real-life examples.
- Applied Economics / Business Studies: Connect business economics with operational and strategic supply chain management.
- Industrial Engineering / Business Engineering: Align technical and process insights more closely with logistics goods and information flows.
- Internship seekers & newcomers: Students who want to strengthen their CV for a final-year internship or prepare for their first job in logistics or the maritime sector.
๐ Your results
- You will understand how a supply chain works as an integrated whole and know how to break down silo thinking.
- You will be able to balance high customer satisfaction with optimal logistics costs.
- You will know how to choose logistics operating models and decoupling points based on market needs.
- You will be able to define key performance indicators (KPIs) and improve processes continuously.
- You will understand the latest technological trends and how they affect your supply chain.
- After successfully completing all e-learning modules, you will receive the official Zelco Certificate in Basic Supply Chain Management as tangible proof of your broad logistics knowledge.
