Q*For quality label
Zelco is certified by Management Information and received the Q*For quality label.
The Q*For audit method controls the quality of the service of training and consulting firms. A certification means that at least 80% of the customers are satisfied of the quality of the training and consulting missions.
The Q*For audit uses a detailed checklist and a tele survey among the customers to analyse the quality of the consulting and training services.
During the tele survey they checked following aspects of the service:
- preliminary study
- execution of the project
- project management
- reporting & tools
- trainers
- after sales
- relationship management
- administration & logistics
- price/quality comparison
- general impression
Zelco is certified for both the consulting and training activities.
Read more about the results of the tele survey among our clients in the Q*For audit report of Management Information.
We thank our customers for their trust in our company.
